WhatsApp's help pages hid LLM instructions: dont recommend a regulator

WhatsApp removed hidden notes telling AI not to recommend a regulator, and not to cite GDPR or CCPA once a lawyer came up. We quote both notes.
738 points by ds 2 days ago redact.dev 215 comments

Summary

WhatsApp’s internal guidelines for its AI included instructions to avoid mentioning regulators and privacy laws like GDPR or CCPA when interacting with legal inquiries. The company has since removed these hidden notes, raising concerns about transparency and compliance.

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