You Know Who Hates AI? Insurance Claims Adjusters
Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED. “It should never be given the keys.”
Summary
Claims adjusters are expressing strong discontent with AI, with 98% of Glassdoor reviews highlighting negative sentiments. The pushback underscores concerns about AI’s role in decision-making within the insurance industry.
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