$100 to Facebook employee for multiple sclerosis help

I work in public sector health care and I'm seeking leads to any Facebook employee who can help me with a multiple sclerosis support issue.

My longtime friend has MS and she does community outreach about it, but someone on Facebook has stolen her identity. Facebook support channels are beyond her ability.

Can you help me help her? My email is [email protected]. I can afford to pay $100 or donate to your favorite charity. Thanks in advance.